2020 Methodology Review

In 2020, the CHRB is conducting a year-long review of its Methodology, in parallel to the 2020 assessment. The review will be an opportunity to reflect on the past three years of applying the CHRB Methodology and to gather feedback from a diverse range of stakeholders, with a view to strengthening the CHRB’s approach going forward.


About the Methodology Review & Consultations 

The CHRB is conducting a year-long review of its Methodology, in parallel to the 2020 assessment. The review is an opportunity to reflect on the past three years of applying the CHRB Methodology and to gather feedback from a diverse range of stakeholders, with a view to strengthening the CHRB’s approach going forward. The purpose of the review is not to fundamentally change the CHRB’s methodology and approach, but rather to improve it, based on learnings and inputs from the past few years and the review process.  

A cornerstone of the CHRB’s approach is actively listening and responding to stakeholders as part of an ongoing engagement process to ensure relevance and credibility. For this reason, the 2020 methodology review will include two rounds of global multi-stakeholder consultations, through which we are hoping to receive inputs representing a diverse set of stakeholders and geographies.  

In the first round (May – July) we are looking to gather comments and suggestions with minimum framing so not to restrict the inputs we receive. Based on the recommendations received and on desk-based research, the CHRB team will draft a revised methodology and make specific suggestions regarding the Benchmark going forward. In the second round of consultations (Q4) we will seek more specific comments on these proposed changes.  

The final revised methodology and process will be finalised in Q1 2021 and applied from 2021 onwards.  

Consultation Round I (May-July)  

Due to the Covid-19 pandemics and associated restrictions on travel, the consultations took place online. We sought feedback through:

  • Bilateral calls

  • Online roundtables

    • Regional multi-stakeholder roundtables:

      • Asia-Pacific focus: Wednesday 8 July 2020, 9:00-10:30 BST

      • Europe focus: Thursday 16 July 2020, 10:00-11:30 BST

      • Africa and Middle East focus: Tuesday 21 July 2020, 10:00-11:30 BST

      • South America focus: Thursday 23 July 2020, 15:00-15:30 BST

      • North America focus: Wednesday 29 July 2020, 16:00-17:30 BST

    • Investor focus: Thursday 30 July 2020, 15:00-16:30 BST

    • Other online roundtables:

      • Side event, UN Virtual Forum on Responsible Business and Human Rights (Asia-Pacific), Friday 12 June 10:00-11:30 BST

      • UNGC Local Network Australia (invitation only): Thursday 23 July, 7:00-8:30 BST

  • An online questionnaire

In order to support these conversations, participants could download this framing document (also available in FrenchSpanish), which highlighted topics and questions we were keen to receive input on. These were meant to support the consultation discussions but should not be seen as an exhaustive list, as we welcomed comments and suggestions on any additional topics. 

How to participate: The first round of consultations is now closed, however please get in touch with us through info.chrb[at]worldbenchmarkingalliance.org if you have any questions or if you would like to participate in the second round of consultations later in the year.  

Consultation Round II (Q4) 

In the second round of consultations, the CHRB will seek comments on a draft revised methodology and specific suggestions for the benchmark going forward. 


Other feedback opportunity: help shape the WBA’s Social Indicators  

 The World Benchmarking Alliance is also running another set of online workshops to gather feedback on its social transformation draft methodology. This methodology outlines the draft indicators that will be used to assess the 2,000 most influential companies globally on 15 core social topics. If you are interested in participating in these conversations as well, please contact info.social@worldbenchmarkingalliance.org.  


2019 Key Findings Report

In the Key Findings Report you can find the highest and lowest scoring companies, the results by industry and by measurement theme, an analysis of trends, some leading practices, some commentaries from experts and companies and more.