Methodology Development and Review - Consultations

2020 Methodology Review

Information about the 2020 Methodology review is available here

2018 Consultations on Draft ICT Methodology

The CHRB has used the learnings from its pilot and subsequent year of benchmarking as a foundation for adding the new sector to the CHRB: the manufacturing of Information and Communications Technology (ICT) equipment.  

The CHRB has been built on a robust consultation process to date, so we are continuing that process by consulting with a wide range of stakeholders involving companies, civil society, trade unions and governments, through on-line and in-person consultations and webinars on our proposed ICT indicators.

What We Are Consulting On: We are consulting on the ICT specific indicators for the Benchmark. These are 11 indicators (with sub-indicators) shaded in grey in the consultation document. The other indicators that are not shaded are the core set of indicators that CHRB uses for all sectors. We have had extensive global consultations over the course of several years on these core CHRB indicators so in principle, they are not covered by this consultation. We will be doing a full review and consultation on all indicators in 2020 when we will have had three years of benchmarking experience to draw on. We have provided the full set of indicators so that you can understand how the full methodology will be applied to the ICT sector. Please see further details in the consultation document.  

How to participate: Please send any comments on the indicators to: info [at] You can send comments in track changes or in an email or letter. As we are committed to transparency, we would in principle like to publish on our website any comments we receive as part of the consultation. However, you can indicate that you would like to submit comments anonymously or confidentially. In both cases we will respect your wishes not to disclose your comments.  

Ask us for a meeting or webinar or phone call to discuss: Please send us an email to info [at]

Time period for the consultation: The consultation runs from 1 November to 15 December 2018. 


2017 Consultations

After publishing the first results in March 2017, CHRB took some time to reflect and to gather feedback on its Methodology and processes, in order to strengthen the Benchmark going forward. From June to October, CHRB held extensive consultations to hear comments from a variety of stakeholders on different aspects of the Methodology.

CHRB conducted consultations in different formats so as to give different stakeholders an opportunity to express their feedback in the way that suited them best. These were:

I. Bilateral calls and meetings

II. An online questionnaire (now closed)

III. A number of multi-stakeholder meetings in various parts of the world. 

Multi-stakeholder sessions were held in the following locations:

  • Buenos Aires: 6 September 2017
  • Washington: 8 September 2017
  • Tokyo: 11 September 2017
  • Bogotá: 13 September 2017
  • New York: 19 September 2017
  • Berlin: 27 September 2017
  • London: 28 September 2017
  • Copenhagen: 2 October 2017
  • The Hague: 12 October 2017
  • Hong Kong: 13 October 2017
  • Huntington Beach: 23 October 2017
  • Sydney: 26 October 2017
  • Melbourne: 30 October 2017
  • Africa & Middle East webinar: 31 October 2017

As a result of these consultations, CHRB published a revised Methodology in December 2017, which was used for the 2018 assessment. 

This Explanatory Note summarises the Methodology review and amendments. It provides details on the consultation process, setting out what CHRB asked, what the feedback said and then what CHRB decided, based on that feedback. This includes explaining why in some instances the CHRB Methodology Committee decided not to implement the changes suggested by external stakeholders.

We are extremely grateful to the 300 plus individuals and organisations who, via webinars, calls, surveys and 13 in-person events in 10 different countries, provided crucial feedback on not just the CHRB Methodology, but on how we approach our research and engagement and where we go next.


2014-2016 Consultations

The CHRB Methodology is the result of extensive multi-stakeholder consultation around the world over two years, involving representatives from over 400 companies, governments, civil society organisations, investors, academics and legal experts.The Steering Committee of the Corporate Human Rights Benchmark (CHRB) would like to thank all stakeholders for their thoughtful contribution and insights to the two consultation processes held in 2015 and 2016 respectively. 

Here you will find reports of CHRB consultation meetings, public feedback to the online consultation and a list of all individuals and organisations consulted during this phase. 

Feb 2016 Consultation

Response from Adidas, Feb 2016

Response from BHP Billiton, Feb 2016

Response from RAFI team, Shift and Mazars, Feb 2016

Response from ICCR, Feb 2016

Response from ICMM, Feb 2016

Response from IPIECA, Feb 2016

Response from International Organization of Employers, Feb 2016

Response from GRIFeb 2016

Response from Minority Rights Group International, Feb 2016

Public Feedback to February 2016 Corporate Human Rights Benchmark Online Consultation, Feb 2016

Multi-Stakeholder Consultation Reports:

Summary Report: Key insights and revised approach, December 2015

CHRB Consultation Report Paris, June 2015

CHRB Consultation Report Amsterdam, June 2015

CHRB Consultation Report London, July 2015

CHRB Consultation Report Johannesburg, Aug 2015

CHRB Consultation Report São Paulo, Aug 2015

CHRB Consultation Report New York, Sept 2015

Public Feedback to the Corporate Human Rights Benchmark Online Consultation, October 2015

Public Feedback:

 Response from Columbia University Business and Human Rights Clinic, October 2015

 Response from the participants in the Business and Human Rights Conference in Tokyo, October 2015

 Response from United States Council for International Business, October 2015

 Response from UN Global Compact Network UK, October 2015

 Response from US Chamber of Commerce, October 2015

 Response from IPIECA, October 2015

 Response from European Coalition for Corporate Justice, October 2015

 Response from Global CSR, October 2015

 Response from Facing Finance, September 2015

 Response from MSI Integrity, September 2015

 Response from NYU Stern Centre for Business & Human Rights, September 2015

 Response from Shift and Mazars, September 2015

 Response from International Corporate Accountability Roundtable, September 2015

 Response Institution of Occupational Safety and Health, September 2015

 Response from International Council on Mining and Minerals, September 2015

 Response from International Organisation of Employers, August 2015

Organisations and Individuals Consulted:

List of organisations and individuals consulted